Audio Download Tips

If you have trouble downloading our audio files, please make sure you have a recent version of RealPlayer or QuickTime Player and check your browser settings.

MicroSoft Internet Explorer or AOL Browser Settings

You should have at least one of these three settings in the Internet Explorer or AOL Browser File Helper preferences:

Description: RealPlayer File
  Application: RealPlayer   Extension: .ram,.rm
If you need to add a File Helper for this, click the "Add..." button and use these settings:  Representation
  Description: RealPlayer File
  Extension: .ram,.rm
  MIME type: audio/x-pn-realaudio
 File Type
  Application: RealAudio
  File type: PNRA   File creator: PNst
  Encoding: Binary Data
  Use for incoming   Use for outgoing
 Download Destination
  Download to: Download Folder
 Handling
  How to handle: Post-Process with Application
  Application: RealPlayer

Description: QuickTime Movie
  Application: QuickTime Player   Extension: .mov
If you need to add a File Helper for this, click the "Add..." button and use these settings:  Representation
  Description: QuickTime Movie
  Extension: .mov
  MIME type: video/quicktime
 File Type
  Application: QuickTime Player
  File type: MooV   File creator: TVOD
  Encoding: Binary Data
  Use for incoming   Use for outgoing
 Download Destination
  Download to: Download Folder
 Handling
  How to handle: Post-Process with Application
  Application: QuickTime Player

Description: WAV Clip
 Application: RealPlayer   Extension: .wav
If you need to add a File Helper for this, click the "Add..." button and use these settings:
 Representation
  Description: WAV Clip
  Extension: .wav
  MIME type: audio/x-pn-windows-pcm
 File Type
  Application: RealPlayer
  File type: PNRA   File creator: PNst
  Encoding: Binary Data
  Use for incoming   Use for outgoing
 Download Destination
  Download to: Download Folder
 Handling
  How to handle: Post-Process with Application
  Application: RealPlayer

Netscape Navigator and Netscape Communicator

You should have at least one of these three settings in Netscape's Applications preferences:

Description: RealAudio   Handled by: RealPlayer
If you need to add a new File Type for this, click the "New..." button and use these settings:
  Description: RealAudio
  MIME Type: audio/x-pn-realaudio
  Suffixes: ram,rm,ra
 Handled by
  Application: RealPlayer
 File Info
  File type: PNRA
  Use this MIME type for outgoing attachments

Description: QuickTime Video   Handled by: QuickTime
Player If you need to add a new File Type for this, click the "New..." button and use these settings:
  Description: QuickTime Video
  MIME Type: video/quicktime
  Suffixes: qt/mov
 Handled by
  Application: QuickTime Player
 File info
  File type: MooV
  Use this MIME type for outgoing attachments

Description: WAV Audio   Handled by: RealPlayer
If you need to add a new File Type for this, click the "New..." button and use these settings:
  Description: WAV Audio
  MIME Type: audio/x-wav
  Suffixes: wav
 Handled by
  Application: RealPlayer
 File info
  File type: PNRA
  Use this MIME type for outgoing attachments

QuickTime Installation

Windows 2000/XP users should download the latest version of Apple's Quicktime Player, available as a standalone version (without iTunes). Windows 98/Me users should download Quicktime 6.5.2. Note: Another option is the unofficial Quicktime Alternative.

  • Download the chosen installer.
  • Exit Firefox or Mozilla Suite and close all other unnecessary programs.
  • Run the installer.
  • If you are installing Quicktime Alternative, make sure that the "Firefox/Mozilla/Netscape/Opera Plugin" is checked when selecting which components to install.

Quicktime audio settings

  • Go to "Start -> Control Panel -> Quicktime" to open the Quicktime Settings window.
  • Go to the Audio Tab and find the drop-down menu under "Music Synthesizer"
  • If using Quicktime Alternative, you must select "General Midi" under "Music Synthesizer", as Quicktime Alternative does not include the "Quicktime Music Synthesizer".

Note: If using the official Quicktime Player, you can also select "General Midi" instead of "Quicktime Music Synthesizer", if you wish. You may find that Midi files sound better using the "General Midi" synthesizer if your system includes a better quality sound card.

Quicktime browser settings

This is where you enable the Quicktime browser plugins for different types of media. Note: These settings do not determine which Windows file types are associated with Quicktime Player. That's done under "File Types".

  • Go to "Start -> Control Panel -> Quicktime" to open the Quicktime Settings window.
  • Go to the Browser tab and click the Mime Settings button.
  • Under each category, select the media types you wish Quicktime to handle in your browser. Do not enable Flash.
  • Click OK

Suggested Mime Settings

Audio

  • AIFF audio
  • uLaw/AU audio
  • MIDI
  • WAVE audio

MPEG

  • MPEG media
  • MPEG Audio
  • MPEG-4 Media

MP3

  • MP3 audio

Important: When selecting the media types you want Quicktime to handle under "Mime Settings", make sure that "FlashPix" (under "Images") and "Flash media" (under "Miscellaneous") are not enabled, as doing so will cause a conflict with the Macromedia Flash Plug-in.

Close and reopen the browser to effect the changes.

Resetting the Quicktime browser plugins

Sometimes the Quicktime plugins are not detected properly, even though you have selected the right media types in the Quicktime browser settings. You may receive the error, Quicktime Unavailable. The QuickTime Plug-in requires the QuickTime System extension version 5 or later. If you enter about:plugins in the address bar, you may also see plugins listed from different versions of Quicktime [1] or other inconsistencies. To reset your Quicktime browser plugins:

  1. Close Firefox or Mozilla Suite.
  2. Delete all "npqtplugin*.dll" files (npqtplugin.dll, npqtplugin2.dll, etc.) from your browser's installation directory plugins folder.
  3. Delete all "npqtplugin*.dll" files from the Quicktime plugins folder (usually C:\Program Files\QuickTime\Plugins).
  4. Go to "Start -> Control Panel -> Quicktime -> Browser (tab) -> Mime Settings" and reselect your preferred media types.

If you still have problems, close Firefox or Mozilla Suite, open the "Mozilla" or "Firefox" folder in the profile folder location and delete the file "pluginreg.dat".